CONCIERGE SERVICES
personalized excellence, every time
Personal Concierge Services
At The Highlands Concierge, we believe that true luxury is found in the details. Our personal concierge services are crafted to provide your guests with an unmatched level of care and attention, ensuring that every aspect of their stay is nothing short of extraordinary.
From Pre-Arrival Planning to Last-Minute Requests
We understand that every guest has unique needs and desires. That's why our dedicated team is available every day, ready to anticipate and fulfill those needs from the moment their stay is planned until the final farewell. Whether it's arranging a private chef dinner, securing last-minute reservations, or coordinating personalized itineraries, we are committed to exceeding expectations at every turn.
The Ultimate In-Home Experience
We pride ourselves on offering the luxury of a five-star hotel experience, right in the comfort of your own home. Our services go beyond the ordinary, adding personal touches that make a lasting impression. From custom stationery with boutique hand-written cards to thoughtfully curated welcome gifts, we infuse every interaction with warmth and care.
Tailored Resources and Renowned Compendiums
Our renowned compendium is more than just a guide- it's a treasure trove of insider knowledge, offering your guests exclusive insights into the best that the Highlands Plateau has to offer. Whether they're seeking adventure, relaxation, or culinary delights, our resources are tailored to ensure that their stay is as enriching as it is comfortable.
Exclusive Services
The Highlands Concierge offers a range of exclusive services designed to make every guest's stay as seamless as possible. Let us handle the details, whether it's grocery pick-up before arrival, arranging in-home spa sessions, or even booking a private helicopter charter for a breathtaking aerial tour or smooth trip from the airport. We ensure that every moment is special, so your guests can focus on creating memories.
Your Trusted Partner in Hospitality
When you choose The Highlands Concierge as your personal concierge, you're choosing a partner dedicated to delivering excellence. Your guests will feel the difference in every detail, and they'll remember their time in the Highlands, Cashiers, or Lake Glenville not just for the beauty of the surroundings, but for the exceptional service they received.
House Management Services
At The Highlands Concierge, we understand that your home is more than just a property- it's a cherished retreat where memories are made. Our House Management Services are designed to provide second homeowners with unparalleled peace of mind, ensuring that every detail is meticulously care for, both inside and out.
Tailored Care for Your Unique Home
We recognize that every home, especially historic properties, has its own unique character and needs. That's why our approach to house management is anything but one-size-fits-all. We offer housekeeping and maintenance services that are customized to meet the specific requirements of your home, preserving its charm while enhancing its comfort and functionality.
Attention to Detail
Our commitment to excellence is evident in every aspect of our service. We go above and beyond to ensure your home is always presented in its best light, with stunning decor, and personalized touches that make every guest feel truly welcome. From weekly and monthly inspections to special requests, we manage every detail with the utmost care and precision.
Comprehensive Services
Managing a home from afar can be stressful, but with The Highlands Concierge, you can rest easy knowing that your property is in expert hands. Our comprehensive services include everything from landscaping and winterization to mail delivery and beyond. We take care of the essentials so you can enjoy your time in the Highlands area without worry.
Trusted Network of Professionals
When it comes to maintenance and repairs, only the best will do. We've built an extensive network of trusted professionals, including handymen, plumbers, electricians, and general contractors, all of whom are dedicated to maintaining the highest standards of quality and satisfaction. Whatever your home needs, we have the resources and expertise to ensure it's taken care of promptly and effectively.
Experience True Peace of Mind
With The Highlands Concierge managing your home, you can be confident that every aspect of your property is being handled with the care and attention it deserves. Our goal is to make homeownership as seamless and stress-free as possible, allowing you to fully enjoy your time in the Highlands area and beyond. Let us take care of the details, so you can focus on what matters most.
​
​
Total Home Staging
At The Highlands Concierge, we believe that the presentation of your home can make all the difference in creating a lasting impression. Our Total Home Staging service is designed to help you showcase your property to its fullest potential, whether you're preparing for guests, selling your home, or simply wanting to refresh its appearance.
Transforming Spaces with Expert Care
Our comprehensive staging service goes beyond just tidying up. We declutter, clean, organize and enhance every corner of your home, ensuring that it feels comfortable, inviting, and visually stunning. Stephen, our talented personal concierge, will collaborate with you to ensure your property is presented in the best possible light. From accentuating your home's unique features to creating a warm and welcoming atmosphere, we pay attention to every detail.
Specializing in Staging with Existing Furnishings
We understand the importance of maintaining the character and charm of your home. That's why we specializing in working with your existing furniture and decor, carefully arranging and styling them to highlight the beauty of your space. Our goal is to create an environment that feels both luxurious and personal, making your home a place where guests can instantly feel at ease.
Serving the Southeast
The Highlands Concierge is proud to offer our Total Home Staging services across five states, including North Carolina, South Carolina, Georgia, Florida, and Tennessee. Whether you're in the mountains or by the coast, we bring our expertise and dedication to your doorstep, ensuring that your home stands out in any market.
Historic Downtown Highlands Transformation
Before
 |  |  |  |
|---|---|---|---|
 |  |  |  |
 |  |
After
 |  |  |  |
|---|---|---|---|
 |  |  |  |
 |  |