Introducing the Stephen Witt Experience: 105 consecutive 5-star reviews on Airbnb & VRBO
Redefining Luxury for Vacation Homes - The Ultimate Guest & Homeowner Experience
Airbnb Concierge
At The Highlands Concierge, we provide personalized Airbnb Concierge services for short-term rental guests, ensuring a seamless and luxurious stay in the Highlands-Cashiers Plateau area. From pre-arrival grocery shopping and dining reservations to custom itineraries and on-demand support, our local expertise enhances the guest experience. Elevate your Airbnb listing by offering concierge-level services that will delight guests and encourage five-star reviews. Perfect for property owners and Airbnb hosts looking to provide a premium guest experience without the hassle.
What We
Offer
01
24/7 Support
Our Airbnb Concierge service includes 24/7 support to ensure that your guests have everything they need, any time of day or night. Whether it's a late-night request for local dining recommendations, assistance with an emergency, or troubleshooting with the property, we're always on call to provide prompt and professional service. This round-the-clock support enhances the guest experience, leading to positive reviews and repeat bookings for your rental.
03
Menu of Services
Our renowned compendium is more than just a guide- it's a treasure trove of insider knowledge, offering your guests exclusive insights into the best that the Highlands Plateau has to offer. Whether they're seeking adventure, relaxation, or culinary delights, our resources are tailored to ensure that their stay is as enriching as it is comfortable.
05
5-Star Reviews
We pride ourselves on offering the luxury of a five-star hotel experience, right in the comfort of your own home. Our services go beyond the ordinary, adding personal touches that make a lasting impression. From custom stationery with boutique hand-written cards to thoughtfully curated welcome gifts, we infuse every interaction with warmth and care.
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Our commitment to personalized, luxury-level service has earned The Highlands Concierge 105 consecutive 5-star reviews. By anticipating guest needs, providing 24/7 support, and offering tailored concierge services, we consistently deliver exceptional experiences. From prompt, thoughtful responses to going above and beyond with every stay, our attention to detail ensures that your property receives the highest ratings from satisfied guests.
02
World-Class Service
When you choose The Highlands Concierge as your personal concierge, you're choosing a partner dedicated to delivering excellence. Your guests will feel the difference in every detail, and they'll remember their time in the Highlands, Cashiers, or Lake Glenville not just for the beauty of the surroundings, but for the exceptional service they received.
04
Mail Delivery
As part of our Airbnb Concierge service, homeowners can have packages sent directly to The Highlands Concierge's mailing address for safe handling. We will receive the delivery, check its contents, and ensure it is delivered to the property at a convenient time. This service provides peace of mind, eliminating the worry of packages arriving at your second home when no one is present. Whether it's essential supplies or personal items, we manage it all so you can relax knowing everything is taken care of.
06
Co-Host Services
At The Highlands Concierge, our co-host services on Airbnb are backed by extensive hospitality experience, having worked with prestigious Relais & Chateaux resorts and boutique hotels in Highlands, NC. This expertise gives us an edge over other property management companies. We understand the importance of delivering personalized, thoughtful responses, to every guest inquiry, ensuring each interaction feels unique and attentive. By combing luxury-level service with deep local knowledge, we help you provide an exceptional guest experience that leads to outstanding reviews and repeat bookings.