Our Story
The Highlands Concierge began with a simple yet profound mission: to provide world-class luxury and personalized service to guests and homeowners in the Highlands, Cashiers, and Lake Glenville communities. What started as a passion for impeccable hospitality quickly grew into a thriving business, where every detail is meticulously curated to create unforgettable experiences.
Our journey has been one dedication, innovation, and an unwavering commitment to excellence. With every property we oversee, from the iconic Big Billy Cabin to the serene Winfield Farms Manor, we've set the standard for luxury on the plateau. Our commitment to quality has earned us an astounding 96 consecutive five-star reviews on Airbnb and VRBO, a testament to our relentless pursuit of perfection. Each stay is more than a visit-- it's a tailored experience that leaves a lasting impression.
Our story is one of passion, dedication, and unwavering belief that luxury is found in the details. Whether it's a family getaway, a romantic escape, or a wedding celebration, The Highlands Concierge is here to ensure that your experience is nothing short of extraordinary.
Meet Stephen
About
Stephen
The Journey
Stephen Witt's journey in the world of hospitality began with a passion for creating unforgettable guest experiences. Starting his career at the prestigious Old Edwards Inn, Stephen quickly distinguished himself as a leader in luxury service. He was entrusted with overseeing the estate concierge program, managing some of the Inn's most exclusive properties, including Fairview House, Piermont Cottage, Hutchinson, and Terrace on Main. Under his guidance, these estates became synonymous with bespoke experiences-- whether it was orchestrating private chef dinners, setting up movie nights under the stars, hosting intimate weddings, or customizing every detail to ensure absolute perfection.
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Stephen's success at Old Edwards Inn paved the way for his next role as Director of Operations for two distinguished hotels including the renowned Highlander Mountain House. Here, he honed his expertise in managing high-end properties and delivering exceptional guest experiences. His deep understanding of luxury hospitality and his commitment to excellence inspired him to venture out on his own, leading the creation of The Highlands Concierge. With this new endeavor, Stephen aimed to bring the same level of world-class service to Highlands, offering personalized, five-star experiences to homeowners and guests alike.
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Stephen's contributions to the field of hospitality have not gone unnoticed. In 2023, he was honored with a place in Marquis Who's Who in America, a recognition of his dedication and impact on the industry. His vision and leadership were further acknowledged in 2024 when he was named one of Marquis Emerging Leaders. Stephen Witt's career is a testament to his relentless pursuit of excellence and his ability to elevate every guest experience to new heights.